Effective Date: [23/01/2026]
At Farah Luxe Homes, we are committed to delivering your orders safely and on time.
1. Shipping Locations
We currently ship to selected locations. Shipping availability will be displayed at checkout. We may expand our delivery areas in the future.
2. Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Time
Estimated delivery times depend on your location and courier service:
- Local Delivery: 3–7 business days
- Other Locations: 7–14 business days
Delivery times are estimates and may vary due to unforeseen circumstances.
4. Shipping Charges
Shipping charges are calculated at checkout and may vary based on:
- Order size and weight
- Delivery location
- Promotional offers (such as free shipping)
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details (if available).
6. Delays
We are not responsible for delays caused by courier services, customs clearance, weather conditions, or other factors beyond our control.
7. Incorrect Address
Please ensure your shipping details are accurate. Farah Luxe Homes is not responsible for orders delivered to incorrect addresses provided by the customer.
8. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and order details so we can assist you promptly.
9. Contact Us
For any shipping or delivery inquiries, please contact us at:
Email: support@farahluxehomes@gmail.com